Terms of use

Read our terms of use and frequently asked questions.

By paying in advance, you accept and are familiar with the house rules, and you agree to the obligations and conditions set out here.

Tourist tax is included in the price.

The rental price includes the use of internet, air conditioning, electricity. energy and gas, equipment and appliances, towels, bed linen and soap. The price also includes final cleaning, however, please leave the apartment clean and tidy, as you found it.

Free parking is available on site. The apartment will be available from 16:00 on the day of arrival, and until 10:00 on the day of departure.

Method of payment: 30% advance payment when booking the apartment and the rest upon arrival.

The lost key is charged in the amount of 150,00 kn / 20 €.

For your safety, you can store money and valuables in a safe. However, guests are obliged to take care of the safety of things and valuables left in the apartment and the host is not responsible for their disappearance. Lock the front door of the apartment when you are inside, and when you go out, be sure to lock the doors and windows, turn off the air conditioning or heating, turn off the lights and all electrical appliances. The owner of the facility has the right in the absence of the guest, in special circumstances, to enter the apartment to prevent possible damage or danger. The owner of the facility is obliged to inform the guest about his entry into the apartment in the first next contact. It is forbidden to destroy equipment and furniture, cause riots and disturb other guests and tenants, and especially to make noise between 22:00 and 07:00.

Only those guests who are registered on arrival are allowed to stay in the apartment. Pets are allowed and are paid extra by arrangement. Smoking in the apartment (allowed on the balcony) organizing parties and the stay of more people than agreed will be considered a violation of the terms of the lease.

It is forbidden to take out equipment and devices from the apartment. If the equipment in the apartment disappears or the equipment, installations, furniture, devices are damaged, the guest is obliged to immediately inform the host. If the disappearance or damage was caused by the fault of the guest, the guest is obliged to reimburse the appropriate equivalent on the spot. The apartment may not be used for activities contrary to Croatian law. In case of non-compliance with the house rules, the host has the right to cancel the guest further provision of services.

The host undertakes to protect your privacy, and will not provide third parties with information about your stay in the apartment. However, due to the legal obligation to register guests to the Tourist Board of the City of Tisno, and the obligation to regulate your stay, please send your ID card or passport to the scanned host immediately after confirming the reservation to report to the Tourist Office. You can send a photo of your ID or passport to email, viber or whatsapp.

We strive for you to be satisfied with your stay with us. You can communicate your remarks, wishes and compliments to the host during your stay, so that we can work systematically to improve our services, to your and our satisfaction.

We wish you a pleasant stay and thank you for choosing Apartments Hari Tisno!